Changing the model

The current model is we make, create, offer a service and seek to be paid for it. When we seek we often sell, manipulate, in some extremes it’s almost coercion to get paid.

We fix a price and we build our whole business model around an expected return. Businesses go out and seek investors to spend money marketing their offering to people to get money to ultimately pay back the investors.

There is a huge amount of money, time, effort and resources that go into this model of how do we make people pay.

What if we changed the model and created, then gave away our services and let people pay what they thought the value was. So if they felt there was no value then they wouldn’t pay.

What if we focused on creating something amazing knowing that the right people would value it and would pay for it? Sure there is a huge risk, but risk creates an impetus to ensure we create something valuable.

We could be surprised that they would often pay more than the fixed price we’d imagined we could make them pay.

The other thing that would happen is we would all have to focus more not just on creating something valuable but on creating trust and better human connection.

What could a business built on trust, offering value and focusing on human connection offer that a business focused on ways to make people pay couldn’t?

Perhaps it’s time to be brave enough to change to a different model and see how it might make a difference.

After all surely the act of allowing people to choose to decide what to pay is better than making them pay.

Changing the default

What if the default reactions were different?

Talking ourselves into things instead of talking ourselves out of doing something.

Being optimistic instead of fearing the worst.

I can instead of I can’t.

Reacting with patience instead of annoyance.

Giving someone the benefit of the doubt versus looking to blame.

Praising someone for doing something right instead of trying to catch them doing something wrong.

Listening, as in really listening, instead of talking first.

Helping instead of turning away.

Compassion instead of judgement.

Smiling instead of scowling.

A hug instead of pushing away.

Holding hands instead of quarrelling.

Patience instead of instant gratification.

Supporting instead of competing.

Collaborating instead of winning or losing.

Asking instead of telling.

Leading by inspiration instead of criticising.

Being inclusive instead of excluding.

Being tolerant of others, not accepting, instead of intolerance to differences.

Getting closer to people who are different instead of shouting them down.

Perseverance instead of quitting.

Reacting with love instead of hate.

I might be worth trying some new defaults. How we react is a choice we all make.