It’s not a numbers game

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Only low value/quality products and services are sold using the numbers game.

It is a sales process that works on the more times people say ‘no’ the more times you will hear ‘yes’.

I hear the voices of sales bosses ringing in my years from my past life in sales – ‘sales, it’s a numbers game, every ‘no’ means you are closer to a ‘yes”. Popular in telesales, along with ‘smile and dial’.

Of course, if you have no care about what you are selling, how you sell it and then more likely what you deliver to your customer, then this method works for a period of time. For mass, average, bland there is a great number in your vast fish tank to catch using whatever method.

But the bad news is, there are plenty of other predators fishing there too.

It is not about numbers and relentless sales, it is about building and delivering something of value that people will love, come back to, promote for you to others and thus remove the need to sell.

Make it easy for people to become members of your tribe, make it easy for them to find your story, to be inspired and to want to buy from you.

It’s not a numbers game, it’s about the story you share and the value you create.

Your partners on your journey, the evangelists that will love what you do and tell others, will only follow something that matters to them.

The numbers don’t matter.

Open at 9am at the pooch parlour

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I walked past a newly opened local shop today.

It’s a pooch parlour for the titivation of dogs, yes unbelievable, we have so much affluence in the world in some places that we take our pets for a makeover and yet locally there is a food bank for humans unable to afford to feed themselves.

Anyway since it opened, I’ve been curious to see how well it would go, and I wish them well and success, even if I wouldn’t take our mutt there.

I noticed that the lights were not on, in fact, because they have frosted the windows, it always looks more like a pet funeral parlour rather than a place to wash and blow dry Bella (No1 female dog name apparently).

It’s Saturday morning, prime time to be prospecting for new punters, especially as they have just begun. So I checked the opening times and it said ‘Saturday 9am -‘ and I checked my phone, 9.30am. No sign of life. So I thought, well maybe they have already gone to the ‘dogs’.

It is the small things that often make or break any business especially new ones. If you advertise that you open at ‘9am’ then it’s best to be open.

You never know you could even be able to convert miserable dog owners like me into a becoming a new customer with a carefully staged dog biscuit for my mutt and a leaflet with a ‘1st time doggie manicure for free’ offer.