Delivery trumps glitz

The marketing, sales and expectations can be built up to almost orgasmic levels but if the delivery is a let down, then over time things will struggle.

The connected generation, which spans all generations, will share their experiences to their networks, good or bad, instantly. It’s there to stay too.

We trust the reviews of complete strangers over the testimonials on the companies website. After all, no one puts ‘we’re shit’ in their marketing blurb.

Delivery trumps glitz.

Challenging assumptions

We all make assumptions about things and a great deal of those assumptions are often not based on very much and are made out of habit.

We often make judgements and assumptions before even interacting based on appearance or even something we’ve been told by others.

What if we challenged our assumptions? What if we choose to believe the opposite and to take the alternative view?

Then it would be interesting to see how the interactions with that person would change.

It’s worth a try, after all, what have we to lose by approaching someone differently?

Maybe we could even choose to seek people who we’d previously assumed we’d never want to speak with. Then there are possibilities in life that we would have never discovered.