A faded glory

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Many seaside places in the UK have become a little run down and unloved. Like many businesses become.

People bemoan this, complaining that people book their summer holiday in places like Spain or Greece.

The fact is, like anything in life, you have to keep innovating if you want to be successful in attracting the crowd and stop people going elsewhere. People say they can’t compete with the weather.

Then you have to think differently, you need to create something different, new, exciting, and then you need to market it to the right audience. Not everyone wants just a hot sunny beach. So target those people.

Many places, business and people have sat, trying to compete with someone or something else, by doing the same and trying to do it cheaper. Or simple doing what they have always done, hoping that there are still some people who like that.

Be bold, don’t try to replicate others at a lower price. Simply because others will replicate it and do it cheaper. Don’t aim for the bottom, the mass.

Aim for different, special, and never worry about the price. If you create something that people want, rather than need, then price will never be an issue.

Fish & chips and arcades will not bring people flooding back to the British sea side on it’s own, unless it’s the very best fish & chips or an arcade with something different.

Margate, for example is doing different, it brought in the Turner art museum, and up sprung art galleries, new B&B’s, a different style of restaurants. Now the place is seeing a real renaissance. It is attracting a different audience.

They have thought outside the box and dared to do something new. They have realised that they can not compete for sun and sand, however, they can offer something Spain or Greece can’t and that is why people go there.

If seaside towns want more business, and prosperity, then be bold, and stop offering the same things that have not worked for decades.

Deliver a truly unique experience, like Margate has chosen to do.

The search for great gelato

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Ever since my trip to Feuteventura a few weeks back, for the Copass Camp, I have been on the search for great gelato in London.

Every day for 10 days I was in FV, Stefano (no prizes guessing where he’s from) and I would visit the fab gelato place and enjoy wonderful, authentic Italian ice cream.

Since returning to London, I have tried to find pukka, genuine, Italian gelato, and there really is a huge difference between this and any other ice cream. It is difficult to put it into words, and if you have ever had the real stuff, then you know what I am saying.

However, today the search came to an end in Borough Market, and I found the wonderful 3BIS gelato shop. I checked with the lady behind the counter as to the authenticity, and once she spoke with an Italian accent, I knew I was in the right place. She let me try some of the Bacio (chocolate and hazelnut) and that was it, I knew I found the place.

So with a regular cone with bacio and panettone, I was a very happy man.

Until today, all the places that had talked a good talk, had not delivered the real thing.

The thing is, I have shared this story on social media, via Instagram, Twitter and Facebook, I am blogging about it, and I will tell others.

In business, deliver what you say, then the right customers will tell others, and comeback for more.

Simple isn’t it. Who needs a ‘guru’ or ‘expert’ to explain that? Give the right people what they really want.